To replace on-site doctor visit, the app looks at how a typical doctor visit generally goes. Patient would fill in forms, wait for hours, see doctor, before patient get prescription. With the app automatically pairing patient with a doctor, patient is able to save time compared to on-site doctor visit.
To get the MVP asap, we conclude that the must-haves are a way to completely get rid of the doctor visit wait and paper works, providing more time to engage with the doctor, and getting prescription.
MedQ is an app that allows patient to see doctor and get prescription virtually. As the Covid-19 pandemic changes the way people live their day-to-day, patients need a way to access their healthcare without becoming part of the problem. With the long incubation period of Covid-19, people are becoming sick, faster than the current healthcare system could detect new patient. MedQ prevents unecessary doctor visit without taking away access to healthcare.
Product • Telemedicine • In-App Prescription Order • Direct Communication with Doctor
Service • UX | UI Design • Wireframe • Information Architecture
The focus of the design is trying to dig down on what is the core experience and action of a typical doctor visit.
The first userflow is to explore the core feature of the MVP: Seeing a Virtual Doctor.
The second userflow is to explore post-pandemic scenarios and the long-term plan for MedQ users. We looked at how on-site healthcare could be integrated with telemedicine to improve healthcare access.
The challenge of the app will be to ensure that the Doctor Pairing moment works just as shown. Future possibilities include: repeat patients could directly get prescription for common colds without going through doctor pairing, group visit for families looking to see a doctor virtually, etc. The Covid-19 pandemic has provided another space where technology could be utilized to improve the situation and preventing people to be part of the problem.